We would like to inform you of our special repair services for our products damaged by the “disaster of heavy snowfall since February 4, 2025” and the “disaster of road sinking caused by the breakage of a sewer pipe in a watershed area.

2025-02-13

We would like to express our deepest sympathies to all those affected by the “disaster of the heavy snowfall that began on February 4, 2025” and the “disaster of the road cave-in caused by a broken sewer pipe in the basin” and wish for the earliest possible recovery of the affected areas. We will offer special repair services for our products owned by customers residing in cities, towns, and villages covered by the Disaster Relief Act that have been damaged.


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Our products damaged by the “disaster of heavy snowfall since February 4, 2025” and the “disaster of road sinking caused by the breakage of a sewer pipe in a watershed area.

Depending on the damage, we may not be able to repair your product. We appreciate your understanding.

Target area

Please see below for the target areas.

“Cabinet Office Disaster Prevention Information Page” Application status of the Disaster Relief Act

Target period

Three months from the date of application of the Disaster Relief Act.

*If any areas covered by the Disaster Relief Act are added in the future, these will apply.


Contact Us


0570-011101

Reception hours: Monday to Friday 9:00AM to 5:00PM (excluding public holidays and company holidays)

If you are unable to use Navi Dial, please contact us here.

TEL. (06) 6906-2121

For inquiries by email, click here.

That’s all.