Contact Us

Notice of year-end and New Year holidays

We regret to inform you that our company will be closed from Tuesday, December 31, 2024 – Sunday, January 5, 2025.
Requests received via the inquiry form during the closure period will be responded to sequentially from the next business day onward.
We apologize for any inconvenience this may cause and appreciate your understanding.

Before contacting us

Please read FAQs and the instruction manual as this may help you solve the problem.

Frequently Asked Questions Instruction Manuals

  • For inquiries about products and parts

    For inquiries about products and parts, please contact us here.

    Inquiry form

  • Reception for Repair

    Make a request for repair at the following reception for repair.

    Reception for Repair

  • Inquiries about TIGER Online Store for individual customers

    For inquiries before/after product purchase, please contact us here.

    If you have not heard from us within 5 business days of your inquiry, it is possible that we have not been able to send or receive your message due to some error. Please contact us again or call us.

    Click here for individual customers

  • Contact us for more information about e-Gifts.

    Click here to inquire about e-Gifts

  • Inquiries about TIGER Online Store for corporate customers

    If you are interested in collaborating with our products or conducting interviews, please contact us here.

    If you have not heard from us within 5 business days of your inquiry, it is possible that we have not been able to send or receive your message due to some error. Please contact us again or call us.

    Click here for corporate customers

  • If you are interested in personalized bottles or a bulk order, please contact us.

    Click here for personalized bottles and bulk orders

  • Shop consumables and options

    Shop consumables and options at Tiger Parts Shop.

    Tiger Parts Shop

  • Inquire about the Tiger Corporation membership.

    For inquiries about the Tiger Corporation membership.

    If you have not heard from us within 5 business days of your inquiry, it is possible that we have not been able to send or receive your message due to some error. Please contact us again or call us.

    Member Site TIGER FOREST

  • Inquiries about Industrial Equipment

    For more information on the research and development of products and the methods of applying the vacuum insulation technology, please contact us here.

    Inquiry form

  • Other Inquiries

    For inquiries other than the above, please contact us here.

    Inquiry form