Inquiries about Products and Parts

Fill in the following form and click “Confirm the information entered.”

When the “Confirmation” screen appears, click the Send button. The receipt number is displayed on the screen as proof that your inquiry has been received. We may contact you or reply to your question by phone or mail if our reply by email cannot be delivered to you or depending on your question. Please enter information such as your phone number, name, and address. Keep this “receipt number” as it may be required for further inquiries.

Enter your inquiry details
Confirmation of your inquiry
Inquiry Completed
Product namerequired
Product numberrequired

How to check the product number and color/pattern

Please enter the product number in the form of XXX-XXX.

Color/patternrequired
Product Lot Numberrequired

Where to find the product lot number

Date of purchaserequired
Where purchasedrequired
Inquiry detailsrequired

Please do not exceed 400 Japanese characters (200 English words).

Namerequired

Type double-byte characters

Phonetic transcriptions in katakanarequired

Type double-byte katakana

Company or organization
Postal coderequired

Single-byte characters without hyphen

Prefecturerequired
City/ward/town/villagerequired
Street number/condominium or apartment building name
Email addressrequired

Email address (for confirmation)required

Phone numberrequired

Type single-byte characters with hyphen(s)

Fax number

Type single-byte characters with hyphen(s)

Attached image

×

You can send only a file(s) in jpeg format up to 3 MB.

Handling of personal information

We use the personal information you provided to the extent necessary to respond to your inquiry.The information provided will be processed to a form of data from which your personal information is erased and may be used as data for our provision of services or improving the services of Tiger Corporation or its affiliated companies.See Tiger Corporation’s “Privacy Policy” and agree to the contents when filling in the form.

Depending on the content of your message, we may not be able to reply or it may take some time for us to reply to your inquiry.Please note that, if you send an inquiry on our holidays (such as Saturdays, Sundays, national holidays, or year-end and New Year/summer holidays), we will respond to the inquiry on a business day following the holidays.Please make sure to enter all the “required” items as we may reply to your inquiry in writing or by phone.
A reply message that we (Tiger Corporation) send to you will be addressed personally to you.Therefore, please note that using the message in whole or in part for any other purposes without the permission of Tiger Corporation may constitute an infringement of the copyright.
Our business partners (agents and stores) are requested to make inquiries through our sales representatives.
If you have configured a setting to reject emails sent from addresses other than specified ones (unwanted emails) by, for example, allowing emails only with specified domains, our reply email may not be delivered to you. In this case, please add “tiger.co.jp” to the authorized domains.

Call for inquiry

0570-011101

This number is not toll-free.

Opening hours
Monday to Friday from 9 a.m. to 5 p.m.
(Excluding national and public holidays and our company holidays)

If Navi-Dial (a special toll service operated by NTT Com) is not available, call us at the following number:
(06) 6906-2121

We ask that you notify us of your caller ID so that we can call you back in the event that your call is cut off due to unforeseen problems.
If you have set your phone number to "block caller ID," please dial "186" first.

Send inquiry by fax

06-6906-2177

This number is not toll-free.

If you send a fax message to us, please include
your company name, name, address, phone number, email address,
and the details of your inquiry in the message.